Terms and Conditions
Any substantial change in the SpaceCasino's Terms & Conditions will be notified to you and you will need to accept to be able to continue having an active account. Should you not wish to continue using our services after any change, you should contact Customer Support and request a withdrawal of your balance and ask for closure of account from customer support.
This is version 1.4 of SpaceCasino's Terms & Conditions, last edited 25th February 2021.
- General introduction
- Definitions and Interpretation
- Opening an Account
- Prohibited jurisdictions
- Verification of your account
- Deposit and withdrawals
- Segregation of player funds
- Making a wager
- Casino rules
- Suspension and closure of account
- Inactive and dormant accounts
- Limitation of liability
- Responsible Gaming
- Force Majeure
- Intellectual Property rights
- Jurisdiction and governing law
Thank you for choosing SpaceCasino!
SpaceCasino (“we”, “us”) is owned and operated by STECH EUROPEAN ENTERTAINMENT LIMITED, a company incorporated in Malta with company number C74527 and whose registered address is at STECH EUROPEAN ENTERTAINMENT LIMITED, Level 3, Tower Business Centre, Tower Street, Swatar Birkirkara BKR4013, Malta. We are regulated and licensed to provide our services to customers by the Malta Gaming Authority. Full details of our licence, issued 21st August 2018, can be found here.
2.1 "Account" - a valid account in your name on our Website;
2.2 "Service" - any service made available to you on the Website including but not limited to opportunities to places wagers on sporting and other events and casino games.
2.3 "Website" - the website with URL spacecasino.com and any mobile versions, including applications of this website
2.4 "Force majeure" - refers to any occurrence or condition beyond one's reasonable control which leads to a delay or default in the performance of the affected party's contractual obligation, it includes Acts of God (floods, earthquake, volcanic eruptions etc) , government restrictions, wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.
2.5 The "Regulator" is the Malta Gaming Authority, which is a regulatory authority established by Maltese law to govern all forms of gaming in Malta. For more information, please go to www.mga.org.mt.
2.6 A "PEP" is a Politically Exposed Person is an individual who is or has been entrusted with a prominent public function (e.g. Heads of State or of government, senior politicians, senior government, judicial or military officials, senior executives of state owned corporations, important political party officials).
3.1 You represent and warrant to us that you are eligible to open an Account. In order to be eligible to open an Account, you:
3.1.1 Are at least 18 years of age or the age of consent in the country from where you use our services, whichever is greater;
3.1.2 Are not resident in any place where using our services is not lawful for you to do so;
3.1.3 Shall provide us with truthful, accurate personal details on registration of your Account, advise us if you are a politically exposed person (PEP) and update us promptly should your details change;
3.1.4 Are opening an Account for your sole benefit and will not permit any other person, including relatives and friends, to use your Account or to benefit directly or indirectly from wagers placed on your Account;
3.1.5 Your funds do not originate from any criminal, illegal or other unlawful source or origin and you warrant that your name does not appear on any international or Malta sanction list;
3.1.6 If you are a professional sports person or otherwise associated with professional sports you will respect all applicable laws issued by your sporting governing authority that may prevent or restrict your ability to wager on our Website.
3.2 If we discover you to be in breach of any of these Term and Conditions we may void your bets, confiscate your winnings and block your Account, and reserve the right to take any other action we or our regulator deems necessary.
3.3 If you are eligible to open an Account then one can be opened by submitting your personal details on our Registration Page which includes without limitation, your name, date of birth, address and email address. If you need to update your contact details please update this through your Account or by contacting Customer Support
3.4 We do not allow users to have multiple Accounts with us, and in the event that we do identify any multiple Accounts we will close them.
3.5 It is prohibited for you to sell, transfer and/or acquire accounts to/from other players.
3.6 Your registration may be refused or your account closed at our sole discretion, but contractual obligations already made will be honoured.
3.7 In order to log in to your Account, you will need to enter your email or username and password. Your password is confidential to you and should not be shared with anyone else, and you understand that we shall not be liable for any losses made on your Account where you have intentionally or otherwise permitted someone else to access the Account.
Our Website is regulated and licensed by the Malta Gaming Authority. We make no representations about the legality of our services to residents in any particular jurisdiction, and it is your responsibility to satisfy yourself of the legality of our services in your jurisdiction. The availability of our Website in any jurisdiction is not an invitation for its use and we reserve the right to suspend and close Accounts. Stech European Entertainment Limited does not accept as its customers residents in Afghanistan, Algeria, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Bahrain, Belarus, Belgium, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Brunei, Bulgaria, Cayman Islands, Channel Islands, China, Colombia, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Dominica, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Indonesia, Iran, Iraq, Israel, Italy, Japan, Jordan, Kosovo, Kuwait, Latvia, Lithuania, Libya, Mauritius, Maldives, Mali, Mexico, Montenegro, Myanmar, Nepal, Netherlands including Caribbean Netherlands, North Korea, North Macedonia, Norway, Pakistan, Papua New Guinea, Poland, Portugal, Oman, Qatar, Romania, Russia, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Spain, Somalia, South Africa, Sudan, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Turkey, Tunisia, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uzbekistan, Vanuatu, Vietnam, Yemen.
5.1 In accordance with the requirements of our regulator we are required to verify your identity. We typically carry out checks on first deposit or withdrawal but reserve the right to verify your identity at any time and require your full cooperation at all times.
5.2 To carry out our checks we shall require as a minimum a valid identity document (passport or driver's licence), a proof of address that must not be older than 3 months and verification documents for the methods and means of payment you used.
5.3 You understand and agree that your details may be used by third party processors to verify your details and confirm that you are not prohibited from using our services.
5.4 We shall suspend your Account if we have not been able to confirm your age, funds in the Account will be withheld and no further gambling activity will be permitted on the Account. Upon completion of the age verification process, if you are found to be underage we shall return all deposits on the Account, cancel winnings and close the Account.
5.5 In addition to the above, we utilise fraud prevention software, and undertake Responsible Gambling and Anti-Money Laundering checks in line with our regulatory obligations, including monitoring the individual transactions that you make. We also prohibit player collusion and take measures to prohibit use of devices, such as robots, that distort normal game play. In circumstances where you fail these checks or are found to be in breach of any of these Terms and Conditions, we reserve the right to close your account, withhold your balance and remove any free bets, bonuses and associated winnings.
6.1 In order to place wagers on our Website you must deposit monies into your Account. Deposit options are detailed on our website. In all cases, funds must be deposited from and withdrawn to an Account in your name and under your control.
6.2 We do not charge you any processing fees for deposits or withdrawals.
6.3 You must not use your Account as a bank - i.e. a means to hold money, or to make frequent deposits and withdrawals and we will take action against your Account is we judge this to be the case.Your Account does not accrue interest.
6.4 You agree not to cancel any deposits or make any charge-backs and in the event that you do so, we may require you to compensate us for these unpaid deposits as well as any processing fees we have incurred.
6.5 You may deposit and withdraw using different payment wallets but we require your withdrawal method to be made to the same payment method as your deposit method, unless your deposit method doesn't support withdrawal then withdrawal is to be made to a bank account in your name.
6.6 You may withdraw any and all cleared funds in your Account at any time unless we have a valid reason not to process this request.
6.7 You must only deposit funds into your Account using a payment source where you are the named account holder – it is strictly prohibited to fund your Account using an account from a payment source that is not in your name, and it may be a criminal offence to do so. Should we believe that your Account has been funded from a payment source where you are not the named account holder, we shall carry out an internal investigation, and reserve the right not to pay out any winnings made using such funds, as well as to retain your deposit(s), cancel outstanding bets and suspend or close your Account. Where suspicious activity is identified, we reserve the right to contact the police and/or make a disclosure to any other appropriate authority.
6.8 The company can, under certain circumstances, credit a players account with so called bonus money. The conditions for the crediting of the bonus (e.g. First Deposit Bonus) and the amount of the bonus is determined by the company and set out on the website from time to time. For promotions that are currently running please follow this link www.spacecasino.com/promotions
6.9 The qualifying deposit and bonus are held together in the bonus account separate to the main players account. The money in the bonus account cannot be transferred or withdrawn until the wagering requirement of the bonus has been completed. All bonuses have specific terms which will be published in every promotion and will be accessible during the length of the promotion. Money from the bonus account can be forfeited even if there are unsettled bets in which case the player will lose all potential winnings from such bets.
6.10 The minimum deposit amount is €10, the maximum deposit amount is €5,000. Deposits will reflect in your account immediately.
6.11 The minimum withdrawal amount is €10, the maximum withdrawal amount is €5,000 per day. We will aim to process all withdrawals within 24 hours.
6.12 We do not accept cash as a form of payment, nor do we offer credit to our customers.
Customer funds are held separately from company funds. This means that steps have been taken to protect customer funds but that there is no absolute guarantee that all funds will be repaid in the event of our insolvency.
8.1 With respect to bets on our sportsbook, please ensure you have read our betting rules which can be found on the bottom left of our sports page.
8.2 In respect of each and every wager made on our sportsbook, you warrant that you are not involved in and are not aware of any match fixing, collusion or other form of cheating, and that you are not prohibited from placing any such wager by virtue of the rules and regulations applicable to a particular sports' governing body (such as rules against benefiting from insider information) or other professional body of which you and/or your employers are a member. You understand that should we know or have reasonable suspicion of any of the above mentioned matters, that, without prejudice to any other actions we may take, we shall seek to void the relevant bet(s).
8.3 In certain situations errors or mistakes may arise is the odds made available on our sportsbook and/or the payouts made to you, or in instances where a sports market has not been closed. Where such error is made, we reserve the right to pay you such amount that you would have won in normal circumstances or if this is not possible to void the bet and return your stake to you. You should inform us as soon as possible if you identify any error.
8.4 Once you enter into a wager of any kind the funds are instantly taken from your Account and the wager cannot be cancelled. Please only ever wager funds that you are prepared to
9.1 The following terms apply only to your use of the Casino Services. Please note that in the event of any conflict between this Clause and the remaining parts of the Terms, this Clause shall prevail to the extent that it applies to your use of the Casino Services.
9.2 We offer users a wide range of casino games. The payouts, minimum and maximum bets and game rules are all available for each game offered in the Help or Rules section of each game. These rules form part of these Terms and Conditions, and you should read them before placing any wagers on any particular game and not play the game if you are not happy with such rules.
9.3 If bets, which exceed the stated amounts, are erroneously accepted, the excess amount will be disregarded and the bet amount placed will be revised accordingly and the difference paid back to the Player.
9.4 Our games are provided by leading providers of casino games and are independently tested and certified.
9.5 The Company offer casino games which due to the live streaming requirements are in need of adequate bandwidth for the full enjoyment of the game and active and timely participation of the Player. It is recommended that only Player's having the required bandwidth play the casino games.
9.6 If a game is interrupted for any technical reason, the game may resume from the position prior to the interruption and operate as normal thereafter. In some instances this may not happen in which case we shall either void the game, or in our discretion award you with winnings that you could have won.
9.7 In the event of any malfunction that produces a clearly incorrect result or payout, we reserve the right to cancel the wager and return the stake to your Account, and expressly exclude any liability to you.
9.8 Aborted and Miscarried Games
i. Should a Player's device malfunction or internet connection be lost after the bet has been placed and received on The Company's system the bet/s will be accepted and will participate in the game. The outcome of the game can be checked after the Player's device or connection are functioning properly again.
ii. Should any of the Company's systems malfunction before a result is determined then all confirmed bets will be immediately voided and bets that have been confirmed will be credited back to the player's account.
SpaceCasino regularly organises bonus campaigns. The terms and conditions of the bonus shall be defined in the bonus terms and conditions tailored to each bonus campaign. Bonuses can be subject to the obligation of wagering them a certain number of times ("Wagering Requirement") before they can be withdrawn. If a bonus is subject to a Wagering Requirement, winnings generated by the wager of the bonus will be able to be withdrawn only when the Wagering Requirement is fulfilled.
An Account Holder is eligible for one bonus per campaign, with the exception of so-called "Refer a friend" campaigns.
The maximum number of times a promotion can be taken advantage of is limited to one time per household/IP address.
SpaceCasino reserves the right to offer a specific bonus to a specific customer or group of customers.
In case of discrepancy between the version in favour of the player shall prevail.
"Bonus Abuse" includes, but is not limited to:
breach of terms and conditions of a bonus, free bets or any other promotional offer;
the opening of multiple accounts to claim multiple bonuses;
Where there is a reasonable suspicion that the Account Holder has committed or attempted to commit bonus abuse, either on their own or as part of a group, SpaceCasino reserves the right to:
forfeit the bonus allocated to the Account Holder and any winnings from that bonus, and/or
revoke, deny, or withdraw a bonus offer from the Account Holder, and/or
block an access to particular products, and/or
exclude the Account Holder from any future promotional offers, and/or
terminate the Account Holder's account with immediate effect.
11.1 You are entitled to close your Account at any time. If you wish to close your Account you may do so online at any time through your Account or by contacting Customer Services.
11.2 We reserve the right not to register an applicant and/or to suspend or terminate your use of our services at any time, and with no obligation to provide reasons for doing so. Some of the reasons we may have for refusing to register or suspend/close an Account are:-
11.2.1 we are unable to complete our verification processes or have doubts about the accuracy or information provided to us;
11.2.2 we have knowledge or reasonable suspect you to be in breach of these Terms and Conditions;
11.2.3 we have knowledge or reasonable suspect that you are involved in match fixing, collusion with others or another form of cheating, or illegal/fraudulent activity - and in such instances we reserve the right to make a report with our regulator, the applicable sporting authorities, or any other appropriate authority;
11.2.4 we have knowledge or reasonable suspect that you have corrupted the Website with a bug, malware, virus, DDS attack or similar or have attempted to do so, and we reserve our rights to recover any losses incurred by us against you in full;
11.2.5 you become bankrupt or similar;
11.2.6 we have reasonable concerns that you have problems with your gambling.
11.3 In the event that we terminate an Account we shall return the balance in your Account to you, unless doing so would be a breach of our obligations to our regulator and our obligations in respect of anti-money laundering.
Your account will be considered inactive if no login or activity is made for more than 12 months and a monthly administration fee of 5 Euro will be deducted from remaining balance until there are no remaining funds in your Account at which point we may close your account. We will notify you at least 30 days before your account becomes inactive.
13.1 Should you wish to raise a complaint, we ask that you first contact our Customer Experience team who will be happy to look into this for you. If you remain unsatisfied, you can raise a formal complaint to the email addresses set out below.
UK customers: email@example.com
Non-UK customers: firstname.lastname@example.org
13.2 Upon receipt of your complaint, best efforts will be made to provide a resolution within 2 weeks from the date on which the complaint is received. In certain cases, we may need to extend this to a further 2 weeks, in which case we will inform you accordingly.
13.3 If for some reason you are not satisfied with the resolution provided, and your complaint relates to a transaction (or the management of a transaction) you may refer the matter to one of our approved ADR entities, free of charge.
ADR for UK customers:
Independent Betting Adjudication Service PO Box 62639
ADR for non-UK customers:
189/1 the Strand
Tel: +356 277 801 56
13.4 You also have the right to refer the matter via the European Commission’s Online Dispute Resolution (ODR) Platform, who will then forward it on to the relevant ADR entity.
13.5 Customer complaints must be submitted within 6 months of the issue occurring.
13.6 For more details, please see our Customer Complaints policy.
14.1 You agree that we have no liability to you whatsoever in respect of any loss resulting from any failure of your internet connection and the computer equipment you use to access our services.
14.2 To the fullest extent permitted by law, we are not responsible nor shall we be liable for any damages, loss, costs or consequences of any nature whatsoever that are alleged to or have occurred through your use of our Services.
14.3 THE Stech European Entertainment Limited SERVICES ARE PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DIRECT OR INDIRECT PROFITS, ECONOMIC LOSS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY OR SPECIAL LOSSES AND/OR DAMAGES HOWEVER CAUSED, INCLUDING BUT NOT LIMITED TO ANY LOSS OF CONTRACTS, LOSS OF GOODWILL AND LOSS OF REPUTATION ARISING OUT OF THE USE OF OR INABILITY TO OUR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU
15.1 Gambling should only ever be a source of entertainment, and Stech European Entertainment Limited are committed to helping our customers who feel they may have a problem with their gambling.
15.2 There are a number of ways you can control your gambling all of which can be controlled directly by yourself on your Account:
15.2.1 Time Out - you are able to take a pause on being able to access your Account for a period you choose of either 24 hours; one week; one month or any other period you reasonably select up to a maximum of six weeks. Your account will automatically re-open at the end of this period;
15.2.2 Reality Check - we will provide you with a reminder when you have been using the Website for a pre-set period of time;
15.2.3 Financial Limits - daily, weekly or monthly deposit, wager and loss limits can be set on your Account;
15.2.4 Self-exclusion - you may at any time choose to exclude yourself from access to our services. You may self-exclude for a minimum period of 6 months, a maximum of 5 years or for an indefinite period. Once self-excluded any balance in your account will be refunded to you. We will remove you from all marketing materials and any other inducements to wager on our Website, but you are ultimately responsible for refraining from placing any wagers on our Website and we shall not be liable to you for any losses incurred by any further wagers you may place on other Accounts. You will not be able to reactivate your Account under any circumstances until the end of the self-exclude period, following which you may contact Customer Service to re-open your Account which we shall only facilitate after a cooling-off period.
15.3 We also monitor Accounts and we may choose to exclude you if our systems identify that you are at risk of problem gaming.
We are not liable and shall not be deemed or held in breach of this Agreement in respect of any impact to your normal use of our Website caused by circumstances beyond our reasonable control that may prevent us from providing our Services to you in whole or in part.
We are the owner or authorised licensee of all intellectual property rights existing on our Website. Our name, and the Website design, text, logo, source code, software and similar is copyrighted and subject to other proprietary rights and must not be copied, reproduced or used in any way without our express prior permission in writing. Your use of our Services does not grant you any interest in any of our intellectual property rights, or the rights belonging to third parties which are used by us under licence. We reserve our rights in full to seek legal redress against any person who makes unlawful use of our intellectual property rights or those belonging to our licences.
20.3 A waiver by us of any default shall not constitute a waiver of any subsequent default.
20.4 If any provision of this Agreement is held to be invalid, void or unenforceable by reason of any law, rule, administrative order or judicial decision, that determination shall not affect the validity of the remaining provisions of this Agreement.
20.5 The headings in this Agreement are for convenience of reference only and do not affect the construction or interpretation of any provision.
20.6 The relationship between you and Stech European Entertainment Limited established by this Agreement is that of independent contractors,
20.7 If any of these terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
This Agreement is governed by the laws of Malta and the courts of Malta shall have exclusive jurisdiction to resolve any dispute or claim arising out or in connection with these Terms and Conditions but nothing shall limit the right of Stech European Entertainment Limited to take proceedings and/or seek to enforce a judgement against you in any other jurisdiction.
To qualify for the Welcome Bonus, you must be a new customer with a registered SpaceCasino account, at least 18 years of age.
Please note that in order to participate in a Welcome Bonus or any other ‘new customer’ offer, via any channel, your identity must first be successfully verified according to regulatory requirements. Should you be offered and accept such a bonus or promotion, it will be inaccessible and you will not be able to participate, until you are verified.
In order to claim this bonus, customers must have their phone numbers verified in their SpaceCasino account.
The minimum single deposit to claim this bonus is €10.
SpaceCasino Terms and Conditions will continue to apply except where there is a conflict with this Promotion’s terms and conditions, in which case these Promotions terms and conditions will be overriding and binding.
You are not permitted to take part in any other casino bonuses or promotions until you have made your first deposit.
Please accept or decline your bonus in the registration page. If you accept to use your bonus in the registration page, Your Welcome Bonus will be credited to your account immediately after your first successful deposit. If you chose to opt out of the Welcome Bonus in the registration page, you will lose eligibility for the bonus and it cannot be applied to your account at a later date.
The Welcome Bonus (up to a maximum of €50) is a redeemable casino bonus. To redeem this bonus you will have to wager a minimum of 32 times your bonus amount.
For example: for each €5 you bet on slots, €5 will be deducted from your total wagering requirements, however, for each €5 bet you place on all types of Roulette, €1.25 (25% of the bet value) will be deducted.
The relevant wagering requirement must be met before you can withdraw the bonus amount and any winnings.
Any real money casino bets placed will be funded by a player's deposit first. Bonus funds will only be used once the deposited amount has reached 0. In the event of a “mixed” bet, ie one which is made up partly of deposited funds and partly bonus funds, any winnings generated will be applied proportionally. Please see our General Promotion Terms and Conditions for full details on mixed bets and general wagering information.
Please note that, when betting with bonus funds, attempting a withdrawal prior to completing applicable wagering requirements will mean that bonus funds may be removed.
Betting Restrictions: When playing with bonus money on slots or video poker games you may not bet more than €5 per spin/round on any game round on any slots or videopoker games.
Bonus funds are awarded to be used for regular casino gameplay and are not to be abused or used strategically with the sole intention to leverage or abuse the bonus award. Activity that may constitute bonus abuse includes but is not limited to: registering with multiple accounts ; making large up-front bets and then substantially reducing your stakes to clear wagering requirements; moving from a low weighted game to a high weighted game after a large win for the purpose of clearing wagering requirements; low risk betting on roulette. Winnings may be withheld should SpaceCasino reasonably decide that a player has breached these terms.
In the above scenarios, gameplay is analysed on a case by case basis and only genuine abuse or intentionally irregular gameplay, based on the listed restrictions but at SpaceCasino’s discretion, will be acted against.
For details of the applicable betting limits, bonus abuse terms and other rules that apply to all our promotions, please refer to our General Promotion Terms and Conditions.
Welcome Bonus required wagering must be completed within 10 days after the crediting of bonus funds. Incomplete wagering within aforementioned time period will result in bonus funds and all related winnings being cancelled. Once the bonus is cancelled, it cannot be claimed again another time.
Welcome Bonuses that can be claimed by any one player will be limited to the amount advertised in our own or our affiliate sites and, in any event, they are subject to the terms and conditions set out herein.
Stech European Entertainment Limited reserves the right to amend, vary or cancel this promotion at any time.